Frequently Asked Questions

How do Returns & Exchanges work?

We accept returns of unwashed/unworn apparel items within a week of delivery. Reach out to us at info@theorangestate.com to start a return with us.

If you would like to request a size change before your tee is shipped, email us at info@theorangestate.com and we will see if we have extra sizes to make it happen. If you have already received a shipping notification from us, we are not able to change sizes for your order. 

If you would like to cancel your order and have not received a shipping notification, email us!

If you receive a product that is damaged, please contact us at qualitycontrol@theorangestate.com with a photo of your damaged or defective product. We will assess each claim on a case-by-case basis. You will have 14 days from your delivery date to contact us about any damaged products. Your product must also be unwashed and unworn.

 

How long will it take for my fresh produce to arrive?

 

All shipping information can be found here.

 

What if I have a question that’s not on this list?

 

If you have any other questions please feel free to ask us at info@theorangestate.com!